Refund & Exchange
How to Claim an Exchange
Step 1: Report the Issue (Defective/Wrong Items Only)
If you received a defective or incorrect item, report the issue through WhatsApp: +92 331 4856527
Mon–Sat | 11:00 AM – 6:00 PM
Send clear pictures of the defect or incorrect article. Our support team will verify your claim. Important: When you receive your parcel,
please always take a picture of the shipper slip attached on the courier bag for order and payment reference. This helps with smooth processing of any future claims.
Step 2: Fill the Return/Exchange Form
No information will be revealed to any third-party entities for any purposes
Fill it with:
Name
Contact number
Order number
Reason for return/exchange
(If the form is missing, our customer care team can send you a digital version.)
Step 3: Return the Item
Updated Exchange Method
Updated Exchange Method
Products must be unused, unwashed, unstitched, and in their original condition with tags attached.
Damaged or used items will not be accepted. If the issue is due to a defective or incorrect item, Alifmaddah will bear the return courier charges.
If the exchange is due to personal preference (size, color, design), the customer bears the return courier cost and a Rs. 100 delivery charge will apply when sending the exchanged item.
Refund Policy
Disclaimer
Alifmaddah reserves the right to deny any return or exchange claim if the product is damaged or missing tags.
Store Information
- 60, 29th Street, San Francisco, CA 94110, United States
- (+00) 123-456-789
- support@alifmaddah.com